Terms & Conditions
Effective date: 1 October 2026 · Tuwi Technologies
Please read these Terms & Conditions ("Terms") carefully before using EcoVite, a digital invitation and greeting service operated by Tuwi Technologies ("we", "us", or "our"). By accessing or using EcoVite you agree to be bound by these Terms. If you do not agree, please do not use the service.
1. The Service
EcoVite lets registered users ("hosts") create and share two kinds of personalised digital cards:
- Invitations for events such as weddings, engagements, birthdays and housewarmings, in the Standard, Premium and Royal tiers. Each guest gets a unique link that shows the invitation with their name in it.
- Greetings: interactive cards (for example a proposal, a birthday wish or an apology) made for one person and shared through one private link.
The service is operated from India and governed by Indian law.
2. Eligibility & Account
- You must be at least 18 years old to create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- One account per person. You may not share accounts.
- We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse the platform.
3. Pricing & Payments
- EcoVite is priced per template. There are no subscriptions and no credits. Each template is priced as shown on our Pricing page: Invitations by tier (Standard, Premium, Royal) and Greetings from ₹99.
- Each purchase is a one-time payment for one card: one invitation or one greeting made from that template. To make another card from the same template, for example for a second event, purchase it again.
- All prices are in Indian Rupees (INR) and inclusive of applicable taxes. Payments are processed securely through Razorpay. A purchase made with a fully free promotional code is subject to the same rules as a paid purchase, except that there is nothing to refund.
4. Invitations
- You can customise and edit your invitation as often as you like until the end of its last event date (Indian Standard Time). After that the invitation becomes read-only.
- Guests can open the invitation links until 30 days after the last event date. After that the links close automatically for privacy, and any photos you uploaded are permanently deleted from our servers (see Section 7).
- There is no limit on the number of guests or guest links for an invitation.
5. Greetings
- Each greeting purchase covers one greeting for one person, shared through one link. There is no guest list; the link can be copied and shared again at any time while it is live.
- Send it within 30 days of purchase. You must generate the greeting's link within 30 days of buying it. We will remind you by email before the deadline. If the link is not generated in time, the greeting expires, can no longer be sent, and is not refundable.
- You must open the preview of your greeting at least once before its link can be generated, so you can check it first.
- The link is live for 30 days from the moment you generate it. After that it closes automatically, and any photos you uploaded are permanently deleted from our servers (see Section 7).
- You can edit your greeting freely until you generate its link. After that you get 3 free edits; each update changes the same link. When the 3 edits are used, the greeting keeps showing your last saved version.
- If your greeting asks a question (for example "Will you be mine?" or "Forgive me?"), the recipient's answer is recorded and sent to you by email, together with the time and the type of device it was sent from. The recipient is told on screen that their answer is on its way to you. Answers you give while viewing your own greeting are not recorded. You can clear recorded answers from your dashboard.
- After the link has closed, the greeting's text and any answers stay in your dashboard for your reference until you clear them or delete your account.
6. Refund Policy
- You may request a full refund of an unused purchase within 7 days of purchase. This applies to both Invitations and Greetings.
- A purchase is used once its card has been published for sharing: for an invitation, when you first open its sharing page to add guests or share it; for a greeting, when you generate its link. Customising and previewing a card does not count as using it.
- After 7 days from purchase, or once the purchase has been used, it is non-refundable. Greetings that expire because they were not sent within 30 days are also non-refundable.
- To request a refund, email us at support@ecovite.in from your account email with your payment ID. Approved refunds are processed to the original payment method within 5–7 business days.
7. Content, Photos & Intellectual Property
- You retain full ownership of the content you provide (names, event details, messages, photos). By uploading a photo, you grant us a limited, non-exclusive licence to store, process, and display it solely for the purpose of showing your invitation or greeting, and only until it is deleted. We do not use your photos for advertising, AI/ML training, or any purpose beyond your own card.
- Photos are kept only while your link is live. Uploaded photos are permanently deleted from our servers 30 days after your link closes (30 days after an invitation's last event date; 30 days after a greeting's link is generated, or when its send window ends if it is never sent). They are deleted immediately if you replace or remove them, archive the card, or delete your account. Please keep your own copies of any photo you want to keep.
- You confirm that you own the rights to any photo you upload, or have obtained the permission of every person shown in it, before uploading it to EcoVite. You are solely responsible for the photos and content you upload.
- EcoVite's templates, design assets, code, and branding are the intellectual property of Tuwi Technologies and may not be copied, reverse-engineered, or redistributed.
- You must not upload content that is unlawful, defamatory, obscene, or infringes third-party rights.
8. Photo Protection & Viewing Restrictions
- Photos and content in an invitation or greeting are for the personal viewing of the people it was sent to. Downloading, screenshotting, scraping, redistributing, or making commercial use of another host's content — including photos — without that host's explicit permission is prohibited.
- To deter unauthorised downloading, every invitation and greeting page disables right-click "save image," text and image selection, and common browser shortcuts (view source, save page, print, select all, developer tools) for people viewing it.
- These are reasonable technical safeguards, not an absolute guarantee. We cannot prevent every method of copying (for example, a screenshot), and Tuwi Technologies is not liable for unauthorised use of your content that occurs despite these safeguards.
9. Guest Data & WhatsApp Numbers
- Guest names and WhatsApp numbers you enter are stored in our database solely to generate personalised invitation links.
- You are responsible for ensuring you have the consent of your guests before entering their phone numbers into EcoVite.
- We do not send WhatsApp messages on your behalf. Messages are sent from your own personal WhatsApp number.
- Guest data is deleted automatically when you archive an invitation. You may also delete your account and all associated data at any time from your account settings.
10. Prohibited Uses
You may not use EcoVite to:
- Send spam or unsolicited communications.
- Impersonate another person or entity.
- Harass, threaten, or pressure anyone, including through a Greeting.
- Circumvent payment, refund, or promotional-code systems.
- Scrape, crawl, or systematically extract data from the platform, including photos or content from invitations or greetings that are not your own.
- Interfere with or disrupt the security or integrity of the service, including any anti-copy or download-protection measures.
11. Disclaimers & Limitation of Liability
- EcoVite is provided "as is" without warranties of any kind, express or implied.
- We do not guarantee uninterrupted, error-free operation of the service, or that reminder and answer emails will always be delivered (for example, if they are filtered as spam).
- While we apply technical measures to deter unauthorised downloading of photos and content (see Section 8), we do not guarantee these measures will prevent every form of copying, and we are not liable for any unauthorised use of your content that occurs despite these safeguards.
- Photos are deleted on the schedule in Section 7. We are not liable for the loss of any photo deleted in line with these Terms.
- To the fullest extent permitted by law, Tuwi Technologies shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.
- Our total aggregate liability shall not exceed the amount you paid us in the three months preceding the claim.
12. Termination
We may suspend or terminate your account with or without notice if you breach these Terms. Upon termination, any unused purchases are forfeited and your data will be retained for up to 30 days before deletion unless you request earlier deletion.
You may delete your account at any time from the account settings page. Your invitations, greetings, guest data and uploaded photos are deleted when you do.
13. Modifications
We may update these Terms from time to time. Material changes will be notified via email or an in-app notice at least 7 days before they take effect. Continued use of EcoVite after the effective date constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pondicherry, India. These Terms are subject to the Information Technology Act 2000 and rules made thereunder.